FAQs

Frequently Asked Questions about Mediation


What is mediation?
Mediation is an informal process which provides a safe and confidential opportunity for persons enmeshed in controversy to discuss their issues, clear up misunderstandings, identify underlying concerns and needs, find areas of agreement and, ultimately, decide upon mutually satisfactory resolutions. The mediator, a neutral third party, facilitates the process and assists with communication and negotiation. The confidentiality of the process may be affected by state condominium laws.

Why choose mediation?
Mediation is a less costly and time-consuming alternative to litigation. More importantly, it is less adversarial, allowing parties to maintain a relationship long after the controversy is settled.

What kinds of issues might be brought to mediation?
There are numerous possibilities: controversies between Board members about adequate information sharing; controversies between residents and the Board over expenditures or operating procedures; controversies between residents about noise and common area use; controversies between the Board and the management company over timely responses to requests and problems; controversies between the Board and vendors over quality of services; controversies between residents and/or the Board and developers over quality of installed systems and workmanship.

What does it mean to say that 'mediation is voluntary'?
People who choose mediation do so voluntarily. While it is hoped that mediation will result in a mutually agreed-upon resolution, there is no obligation to settle matters once one enters into mediation.

What is the likelihood of resolving issues in mediation?
Generally, 80% of those matters brought to Midwest Mediation are resolved.

At what point should I consider mediation?
It is important to try direct negotiation first. But, when your efforts seem to be going nowhere and while there's still room for creative problem solving, it's time to consider mediation.

How do I get started?
Leave a message (including your telephone number and/or e-mail address) for Midwest Mediation for Homeowner Associations, Inc. (info@condomediation.net) and we will contact you promptly.



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